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Monday · 10 min

Returns & Refund Impact Tracker

Cost of returns, last 30 days — return shipping, handling time, inventory you could not resell as new and fees nobody refunded.

$24one-time · VAT included · no subscription
Free files
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Download page opens right after payment + links by e-mail. No account.
Excel 2016+ / Microsoft 365 · Google Sheets (upload to Drive)
Light + Dark · USD GBP EUR AUD CAD INR · PLN pricing — every edition in one download
Free updates forever · 14-day refund
Part of Reseller & Marketplace Pack (5 files, $49) and Operator Toolkit (10 files, $89) — and of the Complete Collection (119 files, $99).
The Monday page

What the file tells you every week

A refund is not the cost of a return — the shipping back, the ten minutes of handling, the unit you cannot resell as new and the fee nobody gave back are. This sheet costs every return, finds the SKU that is quietly losing money, and tells you which reason to fix first.

01 · verdictRate — return rate vs normal, margin eaten by returns
02 · verdictProducts — which SKU is bleeding, its true margin after returns
03 · verdictReasons — fit, damaged, not as described, and the fix for each
Sheets in the workbook
Monday · the ritual page
Products · price, COGS, return costs — return rate and true margin after returns
Sales · units per product per period from the export
Returns · one line per returned unit: reason, refund, resellable?
How it works
1Set normal and flag return rates, return shipping, handling, recovery — ten minutes, once
2Paste sales and log every return with a reason — one line each
3Open Monday — cost of returns, three verdicts, three tasks — ten minutes
Who it is for

Apparel, footwear and any store where things come back.

Dark edition included
Returns & Refund Impact Tracker — dark edition
Do I need Excel?

Excel 2016+ or Microsoft 365. Or upload the .xlsx to Google Drive — it opens in Sheets with formulas and charts intact.

Can I pay with BLIK?

Yes — BLIK, Przelewy24, any card, Apple Pay, Google Pay and PayPal. Prices in PLN, EUR, USD or GBP; the currency switch is at the top.

Invoice for my company?

Tick “I’m purchasing as a business” at checkout and enter your NIP / VAT ID. The invoice arrives with the download e-mail.

What if it isn’t for me?

14-day refund, no questions. One e-mail to hello@tintedcells.com.

Pairs well with

More Sellers files →